Not Seeing Data After Point Update

by | May 8, 2019 | Error Codes

Not seeing data after Point update? This tends to happen after a Point update and Calyx Point installation. Why? The PointCentral server settings can also be deleted following an update or installation. The data is still on the server and is not lost or deleted. The...

Error Code 17 / URI

by | Apr 17, 2019 | Error Codes

Error Code 17 / URL – Self Help Guide Info: 1: Reboot Your Computer. (If you get the option to update and restart you will need to use that option) Once your computer has been rebooted, follow this link and download the fix:...

Error Code 21

by | Apr 17, 2019 | Error Codes

Error code -21 is only a username or password error. **If you have gotten this error more than 5 times you will need to wait 15 minutes and the lockout to be removed automatically**or you can have your admin delete the lockout or reset your password. To delete...