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Error Codes

  • 0720 PDS Error Code -1
  • Error Code 17 / URI
  • Error Code 21
  • Not Seeing Data After Point Update

PointCentral Guides

  • Adding A User Group
  • Adding Users to a User Group
  • Assigning Rights to a Data Folder
  • Calyx Install Hints
  • Creating Originator/Processor Drop Down Lists in Point
  • Enabling Auto File Naming
  • Helpful Links for PointCentral Calyx Users
  • How to Create A User
  • How To Install Point On Multi-Systems Under One User Account
  • How to Uninstall and Reinstall Point
  • Setting Up Your Company Information In Point
  • Unable To Modify Existing Files
  • What to expect when expecting a point deployment

Calyx

  • Creating a User in Calyx
  • How to Export Cardex
  • How to Refresh MyCalyx Digital Key
  • Importing and Exporting Custom Forms in Calyx

General

  • Tracking Your focusIT Service Request

Pulse

  • How the Download Button Works in Pulse
  • How to Access a File in Pulse
  • How to Access Menu Options With a Right Mouse Click
  • How to Access Settings
  • How to Add a Contact in Pulse
  • How to Add a Note
  • How to Add a Rule in Pulse to Send Out a Text or Email Template
  • How to Add a Task in Pulse
  • How to Add Custom Tags and Flags to a file
  • How to Add Users to Pulse
  • How To Apply A Filter To Your Pipeline View
  • How to Ask for Help
  • How to Assign a Lead or Loan to a Marketing Campaign From Within Pulse
  • How to Change What Columns Are Used for Sorting
  • How to Change Your Password
  • How to Change Your Pulse Marketing Password
  • How to Create a New Lead From an Existing File
  • How to Create Custom Email Templates
  • How to Create Custom Pipeline Views
  • How to Disable Users in Pulse
  • How to Find the Hidden Buttons on the Pipeline View
  • How to Manage Leads with Pulse CRM
  • How to Resend an Auto Email
  • How to Search for a File
  • How to See What Text's Have Been Sent on a File
  • How to Send a Custom Email
  • How to Send a Text Manually
  • How to Send an Auto Email to New Recipients
  • How to Setup a Text Template
  • How to Setup Point Folders to Sync with Pulse
  • How to Setup Your Profile
  • How to Share Views with Other Users
  • How to Start Your Lead Out in Pulse and Then Create Your Point File
  • How to Sync a File Between Point and Pulse
  • How to Use the Activities Panel
  • How to Use the Activities Tab
  • How to Use the Details Tab
  • How to Use the Pipeline Analysis
  • Pulse Campaign Launch How-To
  • Pulse Welcome

SecureShare

  • SecureShare Tour

Document Storage

  • How do I know what is archived?
  • How do I let you know what to archive if I am starting with over 20 GB?
  • How do you decide what data to archive when I go over?
  • If I do not want data archived, what is the pricing for overage?
  • What is Glacier? Is it Secure?
  • What is the turnaround time to retrieve archived data?
  • Will someone alert me when I am about to go over my 20GB of allotted storage?
  • Will this log be updated if I continue to go over? Will I be notified every time?
Popular Articles
  • Knowledge Base Article
  • Knowledge Base Article #2
  • Error Code 21
  • Error Code 17 / URI
  • Helpful Links for PointCentral Calyx Users
Newest Articles
  • Pulse Campaign Launch How-To
  • Will this log be updated if I continue to go over? Will I be notified every time?
  • How do I know what is archived?
  • How do I let you know what to archive if I am starting with over 20 GB?
  • How do you decide what data to archive when I go over?
Recently Updated Articles
  • Pulse Campaign Launch How-To
  • How to Create A User
  • Error Code 21
  • Not Seeing Data After Point Update
  • How to Add Users to Pulse

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